Exam Day User Guide - ETAI

Login

• Visit app.examroom.ai to log in to the candidate console. You can also go to examroom.ai and click Login in the top-right corner of the page.   
  
   
• If you already have an account, please enter your credentials and click Login.   
  
  

Start Exam

• On the Candidate Dashboard, under the Upcoming Exams section, click Start Exam.   
  
   
  Note: The start exam button will be enabled only 15 minutes before the scheduled time.   
   
• Review the Acknowledgement, check the boxes, and click Okay to proceed.   
  
   
• After acknowledgement, the Examination Rules appear. Review and click Next to proceed.   
  
   
• Read any special instructions provided; if none are given, review the Terms and Conditions. After reading, check the box to agree to the Terms and Conditions. Then, click "Start Exam" to begin.   
  
    
  

System check

• After clicking Start Exam, a system check will run before proceeding. The screen displays the hardware, software, browser, and network system configurations. Please click System Check to view the detailed process. You can also check these links for camera and microphone permissions: Chrome Permissions, Edge Permissions, and Firefox Permissions.   
  
   
• Click the View Icon placed next to the Hardware Configuration heading. It shows the camera and audio functioning. Follow the displayed instructions to verify these configurations.   
  
   
• Click the View Icon placed next to the Network Configuration heading. It shows the bitrate levels of the audio and video.   
  
   
• Now, in the control panel, select the checkbox and click I Agree to provide consent for recording and AI/ML proctoring.   
  
  

Onboarding

Sharing Your Screen

• By clicking I agree, a pop-up appears for the screen share. Select the entire screen option, click the small image in the center of the screen, and click Share.   
  
   
• The status in the control panel shows waiting for the onboarding agent, and once the OBA (Onboarding Agent) is connected, you will be able to see them in the control panel.   
  
  

ID Verification

• To start the ID verification steps, A consent message will be displayed in the control panel to provide consent for the ID verification. 
• Select the checkbox and click I agree to provide consent for verifying your ID.   
  
   
• Your ID verification has started.   
  
   
• Hold your photo ID in front of the camera and wait until the OBA verifies it.   
  
  

Face Verification

• To begin the face verification steps, a consent message will be displayed in the control panel to provide consent for the face verification. 
• Select the checkbox and click I agree to provide consent for your face verification.   
  
   
• As directed by the OBA, look directly into the camera while a photo of your face is taken.   
  
  

Exam 360 and Room Scan

• Now, to begin the process of Room Scan, the OBA triggers a QR Code display on your screen for you to scan and open the 360 Room Scan app on your smartphone (Android/iPhone device), and place your phone as suggested by the OBA so they can see your entire testing area(for a 360 view), including your computer.   
  
   
• Next, select the checkbox and click "I agree” to provide consent for a room scan.   
  
   
• Follow the room scan procedure as directed by the onboarding agent.   
  
  

Exam Rules and Instruction

• Once the required verification process is completed by OBA, you will be transferred to a proctor.
• As the OBA initiates the transfer process, you will be provided with exam rules to go through. Click Next after reading the exam rules to go to the exam instructions.   
  
   
• Read through any special instructions and click Confirm to start your exam.   
  
  

Proctoring

Proctor Session and Test Console Options

• After being connected to the proctor, the test console screen will appear. A pop-up will prompt you to enter full-screen mode. Click Okay to continue. 
  
   
• When the exam console appears, the proctor will provide an exam password to Access the exam.
  • You can contact the proctor using the chat at any point during the exam. Click the arrow icon to open the control panel. 
    
     
  • Click on the chat bar here to open the chat box and drop a message to the proctor if any assistance is required.  
  • You will also be notified if the proctor drops a message to you.  
    
     
  • Click to open the chat box and reply or send a message to the proctor. The chat option will be active throughout your exam session. 
    
     
  • Click the arrow to open the drop-down and explore the options available.  
    
     
  • In the drop-down menu, review the following proctor session options:
    • Select the Information icon to view exam details.
    • Select the Raise Hand icon to contact the proctor during the exam.
    • Select the Wi-Fi icon to check your network connectivity status.
  • Click Finish Test to complete and submit the exam at any point during the session. 
    
     
  • After you are connected to the proctor, the test console screen appears. When the test login screen appears, wait for the proctor to share the test login details, enter the provided credentials, and click Log In to proceed with the exam. 
    
     
  • A pre-exam screen appears, and you will be asked to check your name for accuracy and update your profile information if necessary. To update, click Edit Profile. 
    
     
  • Verify your profile details. Make sure all required fields marked in Red are filled or updated (corrected) before proceeding.
  • Check the box in the red area indicating that you understand the exam rules, signifying your acknowledgment of taking an ETA examination.
  • Then, click the Update button. 
    
     
  • Click on your exam under Available Exams to select it. 
    
     
  • After selecting your exam. Answer the required information, then click the Mark Changes button to update. 
    
    

Taking Your Exam

• Click “Take Test Now!” to proceed with your exam. 
  
   
• Review the exam instructions that are displayed and click the Start button to begin your exam. 
  
   
• On the Testing page, you can view the top section to check the Remaining Time. 
  
   
• Answer the question that appears and use Next move forward. Use Previous to move back to the previous question. 
  
   
• Use the Flag for Review to revisit the question later. 
  
   
• To revisit the flagged questions, click the Next Flagged button.
• To complete unanswered questions, click the Next Unanswered button.
• Once you have completed answering all the questions, click Grade to complete the exam. 
  
  

Ending Your Exam

• After you click Grade, Your Exam Result is displayed. To save or print the result, click the Print Results option at the bottom. Also, you can review the next steps and proceed to the home screen by clicking Trapeza Home. 
  
   
• Once you finish the exam, notify the proctor and click 'Finish Test' in the top drop-down to end the proctoring session. 
  
  

Support

• If you encounter any issues, please contact us at our toll-free number: +1 877-848-3926 or use the chat support available on ExamRoom.AI.